Zenya 7.1.0

About four times a year, we release a major update for Zenya. In these updates, we introduce new features and make existing functionalities work even easier and better. These updates also ensure that Zenya is technically up-to-date. Curious about what's new in Zenya 7.1.0? You can read it on this page.

The rollout of Zenya 7.1.0 is scheduled for Monday, 30 October 2023 from 7pm. The rollout on the slow ring is scheduled on Monday 27 November 2023 from 7pm.

For the exact date/time for the rollout to Zenya SaaS by ring, check out status.infoland.co.uk.

Zenya version 7.1.0 is only being rolled out to Zenya SaaS, not Zenya on-premises. More information

RISK | BOOST | Optimisations | For application managers and ICT

RISK

Following the release of the renewed Zenya RISK in 7.0. (link) In accordance with our earlier communicated schedule added the following in Zenya RISK:

Control testing
Issues
Warnings
Dashboard updates
Bulk-edit capabilities

We have also added some optimisations based on feedback from our customers.

What's new in Zenya RISK from 7.1. onwards? Let's get started!

Control test settings

Having insight into controls is a first step to better manage risks. For instance, you can add a deadline for controls that are not yet active/planned. It is also possible to test these controls (periodically). To get started, you first set this up in the settings of a control. This can also be done via 'bulk-edit', about which more later.

The settings page looks as follows:

These settings allow you to set up the control test. Examples include "an attachment is mandatory if a test is not passed", setting the control tester(s) or the team that will perform the control test and whether you want to receive a notification of this or not.

Custom test instructions
Here it is possible to add an instruction document and/or provide explanations per control test.

Control test by organisational unit
To run your control test by 'organisational unit'.

Perform control test
After setting your requirements, you can run a control test via the 'control test wizard'.

Control test

When you have entered your control test settings and you run a control test, it looks like this:

When control tests have been performed, you will see a summary of these -also per organisational unit- on your control. If you want to look deeper into the past, every control has a 'test' tab, where you can see the entire history. In addition, for customers who have Zenya RISK, a 'my control tests' will be added to your profile. This way, in addition to our warnings, you can quickly see which control tests might be open for you.

And because a control test outcome may be partially effective or completely ineffective, it is possible to create a so-called 'issue' immediately.

Issues

From 7.1, it will be possible to further manage your risks and controls by adding a so-called issue (from a control test or standalone). You will see e.g. that DDOS attacks have been increasing recently. Via the risk or the control that helps mitigate the risk, you can create an issue. You can change its status (after all, it is the intention that the issue be resolved), attach a deadline to it or - if you have Zenya FLOW - further assign it by means of an 'action'. Each issue also has a timeline, tracking each step. As the owner of the risk or control, you get a notification when an issue is added, so you can quickly see when extra attention is required.

Warnings

In 7.0, we already knew 'warnings' for the expiration of the evaluation date. From 7.1, there will also be warnings at the deadline of a control test. In addition, we have added all 'warnings' in the quick filter, so you can easily and quickly have an overview of everything that requires your attention. Finally, we have also made it easier to immediately -depending on the 'warning'- perform one or two actions. So you can quickly solve 'warning(s)'!

Bulk-edit

To quickly adjust multiple risks or controls settings, we introduce 'bulk editing' from 7.1. From now on, it will be possible to edit the settings of multiple control tests and permissions on both controls and risks at once. Changing the owner via bulk-editing will be delivered in version 7.2.

It will also be possible to export your data to excel via this method. Useful for a 'Declaration of Applicability', for example!

Dashboarding

Your standard dashboards will have the addition of:

Control test results (via the control overview dashboard)
Actions and issues (through a new dashboard)

Optimisations based on customer feedback

Thanks to input from our customers, we have also made some optimisations. For instance, it is possible to change the template/type of a control. And the filters for a 'framework/frame' are closed by default (as this can be quite a long list) and your 'frameworks/frameworks' are part of our quick filter at the highest level.

In addition, from 7.1 you can link both risks and controls (with a custom field) to the cardbox and you will see the planned status of a control in the BowTie. Finally, Zenya RISK will remember your view when you move to another Zenya application and we are adding custom tags so you can add your own tags to your risk or control.

Not a RISK customer yet, but curious?

Is your organisation not currently using Zenya RISK, but are you curious about our solution to better manage risks and controls? For example, for the NEN 7510 framework?

Then contact your relationship manager or consultant for a demo of the updated Zenya RISK.

RISK | BOOST | Optimisations | For application managers and ICT

Zenya BOOST

Some nice and much-needed improvements have been made to BOOST. These make BOOST wider and easier to use and more pleasant to use, both for campaign managers and participants. Audiences allow you to send more targeted messages that match the recipient's experience. There are more opportunities to communicate with and between participants. The poll increases user involvement and gives administrators valuable information. As an administrator, you have much more insight into the progress and more possibilities for moderation. Answering questions has become easier and more fun.

Target groups

With target groups, you can control which campaign steps become available to which participants. This is a powerful tool to offer participants only campaign steps that are relevant to them. This increases the success rate of the campaign and reduces the burden on participants. To make use of this, target groups must first be created in a campaign's settings. Target groups are added per campaign.

You can then link target groups to participants or campaign steps in any order.

In the list of participants, you can link individual users, user groups and/or teams to the target groups within the campaign. It is optional to link users to target groups.
When adding/modifying a campaign step, you can choose whether that step should only be offered to specific target groups. This is only possible for steps that have not yet been sent. It is optional to link a campaign step to target groups.

A campaign step linked to one or more target groups is only offered to participants who are also linked to one of these target groups.

New message type: Poll

A new message type poll has been added. With a poll, you can ask participants for their opinion or, for example, ask which situation applies to them. As a campaign manager, this gives you the opportunity to adjust the campaign steps to be sent based on the answers. This allows you to better tailor the campaign and increase its effectiveness. The poll is similar to the question but has no correct or incorrect answers. Furthermore, there is no feedback after answering the poll.

Confirmation questions (and poll) no longer needed

Until now, when answering questions from the mail or in the timeline, the participant had to click the answer and then confirm the answer still in the timeline. This has now been changed. When clicking on an answer in the timeline for a question and poll, it is processed immediately. When clicking on an answer in an e-mail, the timeline is also opened and the given answer is processed without having to confirm it. The participant immediately sees the ratio of how others have answered. A question also immediately shows which answer is correct. A user who gives the correct answer to a question receives confetti as a reward! Answering questions and polls has become easier and more fun!

Progress participants

A new "Progress" tab has been added to the campaign. This page shows the progress of participants in the campaign in a dashboard.

Please note that this dashboard is only available if a licence has been purchased for BOOST. With only trial licences for BOOST, the "Progress" tab is not available.

At the top of the page, you can filter to look at all the data shown further on this page for all participants or by target group. Then these KPIs are shown:

Number of active participants
Number of participants not yet started
Number of participants who opted out
Number of responses
Number of likes

A graph shows the progress of all participants who have started. For each participant, it looks at the ratio between the number of campaign messages they see on their timeline and the number of messages completed. This gives an indication of how hooked the participants are in the campaign.

At the bottom, a table shows all participants. For each participant the progress is shown. If it has started, the percentage is shown, but nothing is shown if the participant has not yet started. If the participant has unsubscribed, no progress is shown either, but 'unsubscribed' is shown. Furthermore, the number of reactions and likes are shown in two columns. The last column shows the reason the participant unsubscribed.

Emojis

For every campaign post and every response under a campaign post, you can now respond with an emoji. This makes it very approachable for participants to respond to posts and reactions. This makes it easier to actively engage participants.

As an administrator, I see the emojis in replies in the chat and I can also reply to a comment with an emoji myself.

You can see with which emojis the campaign message itself was responded to on the message's statistics tab.

Notification

As of this release, when you respond to a campaign post as a participant, you will be notified when participants respond to your response. This allows you to keep the dialogue going with other participants and campaign administrators without having to check yourself whether others have responded. We do this by sending you an e-mail, but not for every stand-alone response. You will receive a clear summary e-mail about 3 hours after a participant has responded for the first time. This way, we keep the number of mails to a minimum and you are still informed in a timely manner. In that e-mail, all reactions within the period to all your reactions within one campaign are shown. All textual reactions and emoji's are included.

Copy campaign

A campaign can now be copied. When copying, all steps and breaks are copied. The subject and description are copied by default but can be changed during the copy action. The start date is empty by default but can also be changed directly here. Target groups are copied including the link to campaign steps. Participants and administrators are not copied.

By the way, do you have a great campaign you would like to share with another organisation? Then please get in touch with our service desk. You can't do this yourself from Zenya yet, but we'll be happy to help you with that!

Chat moderation

As a campaign administrator, it is now possible in the chat to respond to messages with text or an emoji in the same way as it is possible on participants' timelines. Moreover, as an administrator, you can delete messages. The timeline will then show that the message has been deleted by a moderator.

RISK | BOOST | Optimisations | For application managers and ICT

Optimisations

Besides new features in RISK and BOOST, the other Zenya modules have also received love and attention in the form of optimisations. Below, they are described for each module, including a link to the Community idea that contributed to them.

DOC

Deadline on reading tasks

It is now possible to set a deadline for read confirmations. The purpose of the read confirmation is to ensure that the designated people/group take note of the document with now the possibility of achieving this within a set period of time.
The deadline on read confirmation can be assigned at both folder level and document level. The document manager can track the status per user in the "Status read confirmation per user" overview, and the read confirmation report has also been updated.
The set deadline cannot be changed after publication of the document.

For the reader, the task list and reading list are updated hierarchically. Which means that the documents with first approaching deadline are at the top of the reading list. That a document has a deadline on the read list can be seen by the clock icon. When the deadline approaches, the deadline date will turn red.

Community idea

Set deadline on read confirmation at properties

Setting deadline read confirmation on publishing

Reading list including doducments with deadline on reading confirmation

Status overview at document level

FLOW

Dummy user for offline use Capture app

When using the Capture app, it is possible to set up an offline user (dummy user). This enables offline reporting with user fields included in the mobile report form. When setting up this offline user, the application manager should however take into account the roles & rights this "user" has.

Additional button for cancelling draft notification

When starting a new report, the "Delete Draft" button can now also be found at the top of the report form. With this "Delete Concept" button a draft report can be cancelled. The already existing button also remains at the bottom of the report form, however when it is immediately noticed that the wrong form has been selected, it is no longer necessary to navigate all the way to the bottom of the report form. The operation of both the buttons is the same, meaning that no draft report is saved and no draft reports will remain open.

Community idea

CHECK

QR code for questionnaires

Besides sharing a questionnaire via task, mail or link, it is also possible to generate a QR code to draw attention to a questionnaire. QR codes are available for various "objects" except for the object "employee" because an employee will receive a unique invitation by mail to complete the questionnaire.

Community idea

QR code for questionnaire surveys

For external (anonymous) users, a QR code can be downloaded for questionnaire surveys. Thus, in addition to a generated link, you can also share the questionnaire via a QR code.

Community idea

Portals

Expanding formatting options 'Information' panel

The editing options for the information panel have been adjusted; for example, the order of the three different fields (title, text, image) by the portal manager be determined as well as the obligation to use a title has been modified. In addition, kan the position of the image within the panel are set to left, centre, right.

Possibility of custom portal panels

In addition to the information panel and the important documents panel where the portal administrator has the ability to bring desired information more to the user's attention, it is now possible to add two "custom panels".
In the configuration of the "custom panel", you determine whether it has a similar function to the information panel or links the information to icons*.

Thereby, the functionality of these "custom panels" is set up in such a way that it can be easily copied to other portals from "portal defaults".

Community idea: creating an overview using tiles
Community idea: tiles on the home portal

Custom panel based on icons

Custom panel based on references

Display options portal panels

For each portal individually, the portal administrator can set which panels are visible or not. Only the Favourites panel is always visible as the user is allowed to manage it. On the properties page of the panels, the portal administrator has a good overview of which panels are shown.

Also, the portal administrator can also set the order of the panels.

Collapse and expand panels: Recent and Favourites

Users can now also collapse or unfold the Recent and Favourites panels. When a lot of information is visible on these panels, collapsing such a panel can provide overview. The Favourites and Recent panels are the user's own panels and they can now manage the visibility of these panels themselves.

Card boxes

Improved display of mapbox items

It is now possible to create more overview on a map. Sections allow you to categorise a map's information. When configuring a map bin, fields can be assigned to sections and the order of the fields within the sections can be set. The order of the sections can also be adjusted, with the exception of the "General" section and the "Location" section. These sections can be found at the first and last position, respectively.

If sections are not used, all fields will be included in the first section "General".

Creating a section in cardboxes

Overview of a map

Select section by field

Display mapbox items for externals

For anonymous users, the visibility of various buttons/tabs within the cardboxes has been adjusted. For example, an anonymous user will no longer see the buttons "Post comment", "Mark for deletion", "Submit change request".

Also when tabs are "empty", e.g. no documents are linked to a card then this tab is also no longer visible.

Improved tooltip display mapbox items

When linking to a map from a map bin from another module, a tooltip appears on the reference to the map. This tooltip should show a concise view of the map. When setting up a map bin, the values the tooltip should display can now also be set and will be immediately visible in the "preview of properties map" on the display tab.

Set tooltip overview

Select field for visibility on tooltip

RISK | BOOST | Optimisations | For application managers and ICT

For application managers and ICT

User Provisioning - SCIM service

Within User Provisioning, support is now also provided for the following user properties: organisation unit (department in AD), function (title in AD) and manager (manager in AD).

Besides this additional support for user features, a number of adjustments have also been made for performance improvements.

The latest version of the SCIM service is version 1.1.9 see also status.infoland.nl.

Support access

Previously, the login times of the support account used by the service desk were logged in the activity log.

From 7.1.0 onwards, the service worker should also provide a reason for logging in to the customer for each login attempt.
This reason along with the timestamp of the log-in moment can now be found in the activity log under the mention of the account 'Zenya support'.

System diagnosis

Previously, error messages in Zenya could be looked up by application administrators via the system diagnostics screen.

As of now, this option is no longer available. If an error message occurs in Zenya, you only need to pass on the numeric error code to the service desk, they will then look up the detailed error message in the system diagnostics.

System requirements

The system requirements for Zenya 7.1.0 are unchanged from version 7.0.x.

Bug fixes

For the list of bug fixes in Zenya 7.1.0, click the button below.

To the overview of bug fixes

Zenya 7.1.0

RISK

Optimisations based on customer feedback

Not a RISK customer yet, but curious?

Zenya BOOST

Optimisations

DOC

FLOW

CHECK

Portals

Card boxes

For application managers and ICT

System requirements

Bug fixes

Zenya

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